Birchbox Reviews

The auto-renew is very difficult to turn off, they say you can do it through settings, but there is no option. You have to contact them repeated to request it off. Also they charge you for your subscription on day1 of the month but don’t ship it out until the 10-12th. It’s almost like a bait and switch where you get the option to pick a sample, but then it’s out so they’ll give you 20% off your next full size purchase. Terrible customer service.

So many thumbs down. They give you TRASH. Literally dollar store trash and it’s in the gaudiest colors. Also they straight trick you into monthly charges, I specifically purchased ONE box and it says “commuting to one box” and nope they charged me the next month. And it’s more trash. It’s like they raid the dumpsters at the dollar store for makeup. And their customer service SUUUUCKS.

I like my boxes but they are getting lazy on the designs. I love being able to try products and going on the site and ordering full size of the ones I like. I think we should get points for each box and a better break if we sign up for a subscription to have a full size delivered on a schedule. They could make so much more money by giving better prices. It's called capitalism.

This isn’t what you think. If I could rate it 0 stars I would. First of all it was taking forever for them to ship my box so I contacted them which took awhile because they weren’t responding and it turns out they hadn’t even shipped it yet. And secondly I’m supposed to get full sized products and they are extremely tiny I would hate to see what their sample sizes look like they must be microscopic. And as well as them being tiny in the first place they aren’t even that full. I would never recommend this to someone unless of course you want a deceiving second rate make up company that takes for ever to respond as well as deliver your products.

I signed up for a year, gotten four boxes and hated everyone of them. I thought I was signing up for cosmetics, perfume, etc. 98% of the products are hair products and the rest is crap. Just about everything gets thrown in the trash. a perfume sample, a facial cream, and a hair product. I couldn’t have been more wrong or more disappointed.
I went on COMPANY SITE AND I FOUND THIS HELP Which is ₑᵢgₕₜ fₒᵤᵣ fᵢᵥₑ fᵢᵥₑ ₜwₒ ₒₙₑ ₛₑᵥₑₙ ₜwₒ fₒᵤᵣ fᵢᵥₑ I REACH OUT THE COMPANY AND THEY WERE VERY GOOD AND NICE THEY PROVIDE ME THE RETURN SHIPPING ADDRESS AND MY MONEY WAS DEPOSITED IN MY ACCOUNT IN TIME THAN FINALLY, I SENT BACK THIS

I signed up for three month trial... and then NO AUTO renewal. I made sure. However, they kept charging me and sending me boxes... I ended up paying for an extra FIVE MONTHS- and then when it was finally resolved, I get a new charge as of Jan 2021 and an email my box is on the way. I logged into my account, and there's no way you can delete you credit card info, there's no way to delete your accounts and guess what I DONT have auto renewal on it. I literally NEVER write reviews. BUT I HAVE TO WARN you. This is a scam. Very disappointed. I have to call my credit card company now and tell them that whenever this company tries to charge me- its a scam. LOL. This is ridiculous.

All samples for the price eat a rip off

How to get unsubscribe I'm moving soon

First box in a 6 month subscription and I’m already disappointed-it’s all a few pieces of junk

This company is a complete scam. Horrible customer service. Failed to deliver packages. Manipulative subscription settings. DON'T DO IT.

A long time ago, i had purchased birchbox as a gift. I thought earlier this year it would be a good way to try new stuff while in lock down. Received several boxes. None have actually be used, with the exception of a few products as i cant even tell what they are for or why i would be receiving them as they are nothing i would use. Looks to be like left overs from suppliers/companies, as most would not even be enough 'trial size' to really change products. Worse part is that i bought a 12 month subscription for something that is junk, and now no way to cancel! Oh, add on the BOX IN A BOX waste of cardboard from an environmental perspective. Don't waste your money. Go buy a full size product of what you really want each month! You will be WAY better off.

Dollar store has them beat as far as quality on 90%+ of the items they sell...$150 for a liter of the worst shampoo in the world? Conditioner stinks too... talking next to $300 for awful hair. My hair is in great condition, after using this product, my hair felt fried and the shampoo and conditioner for color treated hair stripped the color faster than anything I've ever used. Horrible overpriced literally trash. I couldn't wait to rewash my hair with my old Aussie